Hi Everybody,
I seem to be having an issue with a Windows 2012 R2 Server we installed back in January of 2014. This is a simple using the File Services Role & running American Contractor. When we got to run any Backup we get the following Errors in the Events under
Application:
Event 12293 VSS:
Volume Shadow Copy Service error: Error calling a routine on a Shadow Copy Provider {89300202-3cec-4981-9171-19f59559e0f2}. Routine details Error calling Query(). [0x80042302] [hr = 0x80042302, A Volume Shadow Copy Service component encountered an unexpected error.
Check the Application event log for more information.
].
Operation:
Query Shadow Copies
Context:
Execution Context: CoordinatorEvent 517 Backup:
The backup operation that started at '2014-07-25T13:46:51.470000000Z' has failed with following error code '0x8078006B' (Windows Backup failed to create the shared protection point on the source volumes.). Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.
Events under Backup:
Event 5 Backup:
The backup operation that started at '2014-07-25T13:46:51.470000000Z' has failed with following error code '0x8078006B' (Windows Backup failed to create the shared protection point on the source volumes.). Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.
Details of Event 5
- System
- Provider
[ Name] Microsoft-Windows-Backup
[ Guid] {1DB28F2E-8F80-4027-8C5A-A11F7F10F62D}
EventID 5
Version 3
Level 2
Task 0
Opcode 0
Keywords 0x4000000000000000
- TimeCreated
[ SystemTime] 2014-07-25T13:54:26.459960500Z
EventRecordID 555
Correlation
- Execution
[ ProcessID] 3172
[ ThreadID] 3148
Channel Microsoft-Windows-Backup
Computer ####.##.local
- Security
[ UserID] S-1-5-18
- EventData
BackupTemplateID {E9CC1D08-0636-4EDA-AE97-0085AE093871}
HRESULT 0x8078006b
DetailedHRESULT 0x8004230f
ErrorMessage %%2155348075
BackupState 12
BackupTime 2014-07-25T13:53:32.668000000Z
BackupTarget \\#####\Server_Backups\
NumOfVolumes 5
VolumesInfo <VolumeInfo><VolumeInfoItem Name="System Reserved" OriginalAccessPath="" State="15" HResult="-2139619228" DetailedHResult="0" PreviousState="0" IsCritical="1" IsIncremental="0" BlockLevel="1" HasFiles="0" HasSystemState="1" IsCompacted="0" IsPruned="0" IsRecreateVhd="0" FullBackupReason="0" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0" TotalNoOfFiles="0" Flags="554" BackupTypeDetermined="0" SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0" /><VolumeInfoItem Name="C:" OriginalAccessPath="C:" State="15" HResult="-2139619228" DetailedHResult="0" PreviousState="0" IsCritical="1" IsIncremental="0" BlockLevel="1" HasFiles="0" HasSystemState="1" IsCompacted="0" IsPruned="0" IsRecreateVhd="0" FullBackupReason="0" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0" TotalNoOfFiles="0" Flags="1576" BackupTypeDetermined="0" SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0" /><VolumeInfoItem Name="E:" OriginalAccessPath="E:" State="15" HResult="-2139619228" DetailedHResult="0" PreviousState="0" IsCritical="0" IsIncremental="0" BlockLevel="1" HasFiles="0" HasSystemState="0" IsCompacted="0" IsPruned="0" IsRecreateVhd="0" FullBackupReason="0" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0" TotalNoOfFiles="0" Flags="8" BackupTypeDetermined="0" SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0" /><VolumeInfoItem Name="F:" OriginalAccessPath="F:" State="15" HResult="-2139619228" DetailedHResult="0" PreviousState="0" IsCritical="0" IsIncremental="0" BlockLevel="1" HasFiles="0" HasSystemState="0" IsCompacted="0" IsPruned="0" IsRecreateVhd="0" FullBackupReason="0" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0" TotalNoOfFiles="0" Flags="8" BackupTypeDetermined="0" SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0" /><VolumeInfoItem Name="G:" OriginalAccessPath="G:" State="15" HResult="-2139619228" DetailedHResult="0" PreviousState="0" IsCritical="0" IsIncremental="0" BlockLevel="1" HasFiles="0" HasSystemState="0" IsCompacted="0" IsPruned="0" IsRecreateVhd="0" FullBackupReason="0" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0" TotalNoOfFiles="0" Flags="8" BackupTypeDetermined="0" SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0" /></VolumeInfo>
SourceSnapStartTime 2014-07-25T13:53:32.694095700Z
SourceSnapEndTime 1601-01-01T00:00:00.000000000Z
PrepareBackupStartTime <TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList>
PrepareBackupEndTime <TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList>
BackupWriteStartTime <TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList>
BackupWriteEndTime <TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList>
TargetSnapStartTime 1601-01-01T00:00:00.000000000Z
TargetSnapEndTime 1601-01-01T00:00:00.000000000Z
DVDFormatStartTime <TimesList></TimesList>
DVDFormatEndTime <TimesList></TimesList>
MediaVerifyStartTime <TimesList></TimesList>
MediaVerifyEndTime <TimesList></TimesList>
BackupPreviousState 2
ComponentStatus <ComponentStatus></ComponentStatus>
ComponentInfo <ComponentInfo></ComponentInfo>
SSBEnumerateStartTime 1601-01-01T00:00:00.000000000Z
SSBEnumerateEndTime 1601-01-01T00:00:00.000000000Z
SSBVhdCreationStartTime 1601-01-01T00:00:00.000000000Z
SSBVhdCreationEndTime 1601-01-01T00:00:00.000000000Z
SSBBackupStartTime 1601-01-01T00:00:00.000000000Z
SSBBackupEndTime 1601-01-01T00:00:00.000000000Z
SystemStateBackup <SystemState IsPresent="1" HResult="-2139619299" DetailedHResult="-2147212529" />
BMR <BMR IsPresent="1" HResult="-2139619228" DetailedHResult="0" />
VssFullBackup false
UserInputBMR true
UserInputSSB true
BackupSuccessLogPath
BackupFailureLogPath
EnumerateBackupStartTime <TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList>
EnumerateBackupEndTime <TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList>
PruneBackupStartTime <TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList>
PruneBackupEndTime <TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList>
BackupFlags 0x9
ComponentInfoSummary <ComponentInfoSummary ComponentInfoArrayPresent="1" TotalComponents="0" SucceededComponents="0" /> Our VSSAdmin Writers after a backup:
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2013 Microsoft Corp.
Writer name: 'Task Scheduler Writer'
Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}
Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b}
State: [1] Stable
Last error: No error
Writer name: 'VSS Metadata Store Writer'
Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}
Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}
State: [1] Stable
Last error: No error
Writer name: 'Performance Counters Writer'
Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2}
Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381}
State: [1] Stable
Last error: No error
Writer name: 'System Writer'
Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Instance Id: {ec6cb111-fafe-49fb-8b87-edf2e5445226}
State: [5] Waiting for completion
Last error: No error
Writer name: 'ASR Writer'
Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Instance Id: {ad70bb46-b270-4963-a88d-f3b4d56ecc5b}
State: [1] Stable
Last error: No error
Writer name: 'COM+ REGDB Writer'
Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
Writer Instance Id: {a264053a-aa55-4fdc-9575-89ae26caaa30}
State: [1] Stable
Last error: No error
Writer name: 'Shadow Copy Optimization Writer'
Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Instance Id: {4f3e1a45-61c0-49f2-9db0-2f4dc724e357}
State: [1] Stable
Last error: No error
Writer name: 'Registry Writer'
Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
Writer Instance Id: {aef6ca03-ea93-403e-a01c-72763738c077}
State: [1] Stable
Last error: No error
Writer name: 'WMI Writer'
Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
Writer Instance Id: {9149705d-e232-4339-a0b3-3c871832ff42}
State: [5] Waiting for completion
Last error: No error
I have struggled with this for awhile and I would appreciate any help possible. Thank You.
Crash Code Links
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